Refund policy

At Cocoarae Skin, we take pride in our handmade products, which are crafted in small batches to ensure freshness and quality. Please note that, due to the nature of our skincare items and for hygiene reasons, all sales are final; we do not accept returns or exchanges.

If your order arrives damaged or is incorrect, please get in touch with us within 5 days of delivery at support@cocoaraeskincare.com. Be sure to include your order number and a photo of the issue; we will gladly assist you.